Return & Refund Policy
- Return Window: You may return your item(s) within 7 days of receiving your order.
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Eligibility for Returns:
- Items must be unused, undamaged, and in their original packaging.
- Proof of purchase (invoice or order confirmation) is required.
- Certain items, such as perishable goods or personalized products, may not be eligible for returns.
2. How to Initiate a Return
To start a return, please contact us at aks0rhyme@gmail.com with:
- Your order number
- Reason for the return
- Photos of the item(s) if applicable
We will provide you with return instructions and a return address.
3. Return Shipping Costs
- Customers are responsible for the shipping costs associated with returning the item(s).
- Shipping fees are non-refundable.
4. Refund Policy
- Once we receive and inspect your returned item(s), we will notify you of the status of your refund.
- Approved refunds will be processed within 7 business days to the original payment method.
- Ineligible returns will be sent back to the customer.
5. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos of the damage. We will arrange for a replacement or a full refund at no extra cost.
6. Non-Refundable Items
The following items are non-refundable:
- Perishable goods
- Sale or clearance items
- Gift cards
7. Contact Us
If you have any questions about our Return & Refund Policy, feel free to reach out to us at:
Email: aks0rhyme@gmail.com